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“A meeting is a ritual where minutes are kept but hours are lost."

—Anonymous

The Meeting Effectiveness Assessment

MeetingTable
This Page Contains The Page Can Access

Implications of Poorly Run Meetings

The Nature of the Assessment

The Process of Improving Meetings

 

General Information About Workshops

Descriptions: Influence Workshops

Description: On-Line SeminarSwitching Roles: Acting as a Meeting Leader and Facilitator

Assessment: The Meeting Effectiveness Assessment

   
Time is money and both are wasted in badly run meetings. Symbollic image of wasted money flying away
 
Millions of productive hours are lost and billions of organizational dollars are wasted in the conference rooms across America.

 

Organizational Implications of Poorly Run Meetings

There are three major implications to poorly run meetings.

Time Gets Wasted

Poorly run meetings are endemic in corporate culture. It's amazing how organizing will focus complete and absolute attention an lower expenses on the income statement but turn a blind eye to the hundreds or thousands of man hours lost in poorly run meetings.

As part of the process, we do a before and after assessment on wasted time. Many times the cost of the assessment and facilitative leadership coaching is covered in the first year savings.

Bad Decisions Are Made

Executives are typically prisoners of what what they are told by underlings—subordinates who often present bias information. Plus there are phenomenon such as GroupThink that affect decisions.

Problems Keep Reoccurring

The same problems considered earlier keeps coming back again and again and again.


Organizations tend to tolerate "hidden" losses—such as the loss originating from poorly run meetings. The reality is, that few meetings go per the agenda and few are really run well. picture showing two individuals bored with a meeting
  Too many meetings bore the participants.
Everyone complaints about meetings, but practically no one does anything about it. manager interrupts a meeting to take a phone call
 
A manager Interrupts meeting to take phone call.

The Nature of the Assessment
x

:The assessment consists of seven sections—for a total of 43 questions.

Meeting Preparation — 3 questions

We view meetings as a cycle, only part of which is concerned with the meeting itself. One goes before and what comes after is just as important. Sometimes the meeting is botches due to what fails to happen before and did not occur after.

Actions Between Meetings — 2 questions

It's amazing how often things fall apart because the things that are supposed to occur after a meeting don't.

Member Roles — 5 questions

In psychology, a role is a predictable and repeatable set of behaviors. Meetings have a number of these roles that must be well played in the group is to do will.

Often, the right meeting roles are not played well—sometimes they are not played at all. A meeting has a number of major roles that have to be played well—and they cannot be all played the the meeting chair.

Information Handling — 6 questions

Meetings can fall apart based on the way information is handled. It takes a great deal of skill to insure the right information is given, received and understood.

Meeting Process — 12 questions

It's long been known that flawed process produces crummy results and wastes people's time. In a typical meeting, three processes run at the same time: a communication, problem solving and meeting process. The meeting process is the simplest, followed by problem solving and the communication process being the toughest to do well.

Problem Solving Process — 10 questions

Many confuse problem solving and decision making. Decision making is a small subset of problem solving. This section specifically focuses on how well the group solves problems.

Meeting Environment — 3 questions

Sometimes there are issues with the environment that produce disruptions. For example, how information is displayed, how a table is configured greatly impact communication patterns.


The Process of Improving Meetings
x
   

Increasing Meeting Effectiveness

Assessment Phase

Participants first assess how existing meetings are run to first estimate how much time and money are lost by poorly run meetings. Then we figure out the nature of waste by having members fill out the assessment and go through an interview.

Intervention Phase

An assessment by itself changes little. It still requires a trained facilitator to work closely with the group chair and key group members.

Typically, there is a dual focus. One is on group dynamics and the executive who chairs the meetings. Often changes need to be made in both leader behavior and group norms.

Evaluation Phase

At the end of the intervention period, we do an evaluation of how things are going. Changing meeting behavior is like changing a bad habit—it takes a while, missteps are likely, and set backs are inevitable. That's why it is important to periodically evaluate what has improved and what has not.

Summary

Time is too important to not be used wisely. We should all remember the words of William Shakespeare, "I wasted time, now time doth waste me."


 

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