Workshop Description

Many conflicts start with simple misunderstandings. These misunderstandings arise from deep seated cultural assumptions that neither party is fully conscious of. Words are used differently in Asia culture.

For example, much is left unsaid, more of what is said is ambiguous. A yes may not mean a yes. More meaning is communicated nonverbally and indirect round about manners. To, “say what you mean and mean what you say,” just does not occur.

Examine the major barriers to successful cross-cultural communication and discover what to do about them.

Learning Objectives

• Know the elements necessary to making a positive first impression.

• How to be disliked by being too direct.

• Know the subtle impact of nonverbal communication of meaning due to body language such as eye contact.

• Identify the areas of verbal communication that are most different between the American and Asian cultures.

• Discover how meaning is communicated nonverbally in Asia.

• Practice extremely powerful methods useful in determining the impact of your words.

• Understand how differences in “face” impacts all types of communication.

Delivery Method

Offered on-site as a customized or off-the-shelf program, either as group training or individual coaching

	For More Programs on Business Practices
	East Versus West: How Cultural Values Impact Business Success   Building Guan Xi: How to Develop Necessary Relationships   American Business Practices: How to Do Business With the Americans