Often,
individuals promoted to supervisors have little or
no preparation under the all too common philosophy of “sink
or swim.” Many
companies miss an important part of their competitive advantage
by not having a skilled cadre of leaders
at all levels of the organization.
For
businesses to stay competitive in an increasingly turbulent market
place, they must invest in one of the two
major factors underlying organizational competitiveness—intellectual
capital.These
are the core skills that make the difference in getting things
done from day-to-day.
Supervisor
Training Competencies
Good Supervisors Save Organizations Money
What
skills and abilities make supervisor's more effective? One of
the best models was developed
by the American Society for Training and Development. It breaks
effective supervisor training programs into the thirteen competency blocks:
• Knowing How to Learn
• Reading and Writing
• Oral Communication
• Creative Thinking
• Problem Solving
• Self-Knowledge
• Goal Setting
• Motivation
• Interpersonal Skills
• Negotiation
• Team Building
• Leadership
• Organizational Effectiveness
While the model has been around for
a while, there is no reason to believe that much has changed
much over the years. Supervisors still get promoted due to their'
technical skills, but then.lose that promotion due to their rotten
people skills
It breaks learning into three to
five hour modules.
You
have over 30 supervison modules from which to choose
Supervisor training materials have been used many times for
supervisor training in organizations ranging from
small manufacturers to large managed-care organizations.
We
run these supervisor training in southern California
(San Diego, Santa Barbara-Los Angeles) and northern
California (San Francisco-San Jose).
Our
Supervisor Content:
1.
Is customizable to work in concert with an up-front needs analysis
2. Allows
clients to choose stand-alone modules ready to deliver,
3. Entertains with quotes and stories to maintain audience interest,
4. Has many exercises that demonstrate how to perform a particular skill,
5. Uses pretests to preview the material and post-tests to assess understanding,
6. Uses color overheads with numerous clip art images to maintain audience
attention
7. Cotains application assignments
Supervisor Training in California
This
supervisor training program consists of knowledge areas
and competencies that corporations in northern and southern
California need to develop.
For companies
in northern California and southern California area that qualify,
there are supervisor training
funds for California companies available to offset the costs
of putting on a longer term training program of more than twenty-four
hours.
For Northern California
San Francisco and San JoseSupervisor
Training
For
leadership development programs in the Silicon Valley area
between San Francisco and San Jose since one has to fly
instructors in the day before.
For Southern California
Los
Angeles Area Supervisor
Training
Since
Legacee is located just outside of Los Angeles, California
this opens up different types of training options to organizations
in the greater Los Angeles region. Our
instructors generally deliver the live components of
training program in blocks of three or
four hours since Los Angeles freeways are generally move
very slowly. Since instructors are flying from Los Angeles
to San
Jose or San Francisco, we recommend training programs
of at least one-day sessions to make it more cost effective
for our
clients.
We
offer many different training modules:
There are
over 30 different modules to choose from. Each module lasts between
3 and 4 hours.
Truth
is, people don’t work for companies as much as they work
for individuals. For most of us, the most important individual
(next to your spouse) is one’s boss. When that person
is bad, employees either physically pack their bags for greener
pastures or mentally vacation in better climates rather than
focus on the work.
Harness Discretionary Effort
Fred
Smith, the CEO of Federal Express once coined remarked that
harnessing discretionary effort was the great challenge for
all organizations. By that he meant, the there is a floor of
performance that is close to the minimum once needs to do to
prevent disciplinary actions and potential termination.
On
the other hand, there is a ceiling level of performance that
one is capable of when an employee is properly motivated. The
difference between these two states is the value added provide
by good manager and supervisors
Improve Operations
Unskilled
supervisors rely too much on their authority and too much on
the power of fear to get things done. This is not a problem
when people is shoving dirt, but it the kiss of death in modern
corporate environments.
Methods For Effective Supervisor
Training
We
have a number of techniques that we use to give drive toward
success. These include:
Experienced, Practical, Knowledgeable Instructors
Our
instructors have both depth of expertise combined with real
world experience. We do not use PhD's. that cannot put in
practice what they say they can do.
Effective Delivery
We also add
quotes, stories and humor to add an element of delight to the
delivery equation.
Top Drawer Content
The
content has been honed and refined through years of experience
in delivery in both service and manufacturing companies. Unlike
many a curriculum that are jammed packed full of black and
white text consisting of cryptic word bullets, our content
consists of sound theory wrapped in an envelope of color and
pictures to hold the audience’s attention.
Modularized Content
Legacee’s
content base consists of over 800 pages of handouts. Each
expertise area is modularized to more easily customize delivery.
For example, there are eight modules on leadership, three on
performance management, and seven on group problem solving,
and so on. The organization also maintains a database of high
quality articles, and web sites to further increase individual
knowledge.
Customization
We
have never believed that like training, like shoes, has one
size the fits all. All of our programs are customized to make
sure the content hits key development areas. We survey and
interview the participants to assess their needs and also address
their concerns.
Practical Assignments Tested in the Real World
We
believe that learning should take place outside of the classroom
and have designed numerous assignments to designed to apply
content in work situations.
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