Sample Coaching Goals and Outcomes

We focus on key component skills required for transformational leadership. To make this happen, one needs transformational goals that guide leadership development in the areas such as: communication, motivation, self-mastery, leadership skills, etc.

Leadership Development Area 1: Communication Tactics

The top skill most valued in managers and executives today are good communication skills, according to a 2004 survey of 132 human resource managers. How many people do you know that have mastered all of these communication skills: interpersonal, group, listening, nonverbal, interviewing, persuasion, presentations, feedback, organizational and intercultural?

Sample Goals:

• Enhance your two-way communication skills when talking to . . .
• Master the communication roles thatt get things done while in _________ meetings
• Practice five persuasive techniques when I wish to sell the idea of . . . . to . . .
• Demonstrate that I'm listening to my direct reports. (the #1 complaint of employees is that their manager doesn't listen to them)

Leadership Development Area 2: Motivating Others

Motivation fuels all behavior. It's importance lies in the fact that "52% of employees are either "unmotivated" or "somewhat motivated" in their current positions (Source: Right Management Consultants, 2004).

Sample Goals:

• Practice Four Ways to Trigger the Desired Behavior of . . . .
• Deal With the Following Undesired Behavior . . . . . . .
• Examine my behavior to determine why some consider me to be "unfair."

Leadership Development Area 3: Self-Mastery

The seeds of failure lie within. One must continually improve the knowledge base and behavioral assets if you expect to get promotions. And once you get that promotion, your external stressors are even greater than they were before.

Transformational Goals:

• Practice Three Techniques That Reduce Situational Stress
• Learn How To Build Behavioral Skills
• Develop Greater Self-Discipline when . . .
• Increase the Ability to Self-Monitor My Actions When . . .

Leadership Development Area 4: Mastering Group Dynamics

Most of what is called a team at work isn't—it's a group. If you can build teams; congratulations, you put your career on the Fast Track.

Sample Goals:

• Know to Set-up Project Teams
• Changing Low Productivity Norms to High Ones
• Transitioning Groups to Teams

Leadership Development Area 5: Building and Sustaining Relationships

Prevent conflict, not manage it. Don't leave dead bodies along the road. Learn how to agree to disagree without damaging the relationship.

Sample Goals:

• Develop and Maintain Rapport With . . .
• Build Greater Trust Between Myself and . . .
• Demonstrate Empathic Communication with . . . when . .

Leadership Development Area 6: Transformational Leadership Skills

Since change is risky and difficult. Core principles are used to guide transformational leaders. These principles involve understanding how to move people from here to there.

Transformational Goals:

• Model a behavior until others adapt it
• Change the emotion of . . . to . . . .