Building The Right Leadership Communication Skills
There is one leadership skill upon which everything else depends—communication skills. Effective leadership requires mastering twelve essential communication skills. If we can do these well, then we can execute on complex leadership styles or complex success models such as John Wooden's Pyramid.
Communication skills are essential to all leadership activities; unfortunately, it is a skill we typically take for granted and so fail to really develop.
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To Be a great Leader, You First and Foremost Must Be a Great Communicator
Memorable Quotes
The mind is like a TV set, when it goes stops working, it is a good idea to shut off the sound.
Unknown
Every ass loves to hear himself bray.
Thomas Fuller
Twelve Leadership Communication Skills To Develop
In this area you have a number of different skills that enhance leadership. They include:
Self-Talk (Intrapersonal Communication)
It's long been known by psychologists that the is internal dialog occurring within the mind is incredibly important. Yet, most of us pay it no mind.
Interpersonal Communication
Surprisingly, even this fairly simple form of communication is fought with many types of problems such as encoding and decoding bias on both the sender and the receiver side.
Listening
People are terrible listeners. But we do know how to fake it pretty well. Leaders cannot afford to develop a reputation for not listening—it's ruinous. Still, one of the more common complaints in many organizations is, "My boss doesn't listen to me."
Feedback
Despite it's importance, few leaders want to deliver it, and most followers do not want to receive it. You also have different types of feedback such as positive and negative; subjective and objective, etc.
Small Group
Group communication is a very different animal compared to interpersonal communication. There are many more complexities and opportunities for failure embedded in group dynamics.
Persuasion
Long the study of sales people everywhere, leaders also need to develop this vital skill.
Nonverbal Communication
Body language contains meaning--sometimes more than what is embedded in the words. Yet, few individuals pay much attention to it.
Public Speaking
It's been said that the most common fear in America next to being sued, is speaking in front of others. It's an important aspect of leadership in both government and business.
Interviewing
Despite it's importance, interviews are not a good predictor of job performance. Its importance lies more in learning how to act so one can get a job.
Asking Questions
Any idiot can state an opinion, but it takes a creative mind to ask the right questions. Without this skill, effective counseling and group facilitation is essentially impossible.
Intercultural
Individuals in business and government need to learn how to adapt their communication patterns to take into account cultural differences.
Organizational
It's been said that the first job of a good leader is to establish a system of communication. Sounds easy, but it is surprisingly difficult.
Communication Mediums
You also have three major mediums—each of which require a slightly different approach to communication due to the nature of the medium itself.
Verbal
Unlike written, we received almost no instruction on how to use words well.
Written
Many year of schooling go into learning how to read and write.
Electronic
A medium of increasingly importance due to the growing importance of the Internet.
This is a humorous communication video that you should take a look at.
An On-site Class on Leadership Communication Skills
Communication skills are one of the most important set of skills one can develop to get employed and promoted. It forms the basis for leadership effectiveness—for without skilled communication, leadership styles don't work and leadership traits are ineffective.
This course is designed to improve leadership behaviors and communication skills for those in leadership roles and for those that want prepare themselves for greater responsibility.
Training
The course covers the 12 skills listed above.
It is offered by the same instructor who teaches the Leadership Communication Strategies class at UCLA Extension.
As an on-site, it offers additional flexibility sense training managers can specify focus and application of these skills.
This course has both a theory and an experiential aspect. It's designed to have individuals practice to help develop skills. It includes:
Exercises,
Assessments,
Role-plays,
Small-group activities
It provides opportunities to practice different behaviors and integrate these skills into your organizational and personal life.
The On-site Communication Workshop Option
While the course covers all the twelve skills, the workshop format allows you to customize your own skill set. For example, one could choose feedback and listening; intercultural and interpersonal; and so on.
Human Communication , 10th Edition
by Stewart L. Tubbs ,Sylvia Moss
List Price: $64.75
This is a college text—one of the very best when it comes to really learning the massive amount of research driven principles and guidelines to understand the nature of this art. One can also access additional resources through the web site.
If
You Learn a Skills Development Model — You
Will Accelerate Your Path To Success
A Final Word
We strongly recommend
to those who are really serious about communication skills, perfect a process of skill development. To not do so, means one will never live up to expectations.
Communication Jokes
Husband and Wife
A little girl and a little boy were at day care one day.
The girl approaches the boy and says,"Hey Stevie, wanna play house?"
He says, "Sure! What do you want me to do?"
The girl replies, "I want you to communicate."
He says to her, "that word is too big. I have no idea what it means."
The little girl smirks and says, "Perfect. You can be the husband.
What Not to Eat
The Japanese eat very little fat and suffer fewer heart attacks than the British or Americans.
*The French eat a lot of fat and also suffer fewer heart attacks than the British or Americans.
*The Japanese drink very little red wine and suffer fewer heart attacks than the British or Americans.
The Italians drink excessive amounts of red wine and also suffer fewer heart attacks than the British or Americans.
CONCLUSION:
Eat and drink what you like. Speaking English is apparently what kills you.
Lunch On Jesus
An old nun who was living in a convent next to a Brooklyn construction site noticed the coarse language of the workers and decided to spend some time with them to correct their ways.
She decided she would take her lunch, sit with the workers and talk with them. She put her sandwich in a brown bag and walked over to the spot where the men were eating.
She walked up to the group and with a big smile said: "Do you men know
Jesus Christ?"
They shook their heads and looked at each other One of the workers looked up into the steelwork and yelled "Anybody up there know Jesus Christ?"
One of the steelworkers yelled down a "Yea. Why"?
The worker yelled back "His wife's here with his lunch."
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