Description of the On-Line Course

A common mistake many business people make when going overseas is not making the time and putting in the effort to understand the basics, the essentials necessary to develop proper relationships. Their strong task orientation prevents them from understanding the importance of developing rapport and earning trust. Poor listening skills lead to misunderstandings that blow the deal or escalate conflict. They are clueless on the important customs and courtesies that mean a lot individuals and government, and They can't make a positive first impression or engage in small talk.

Six Course Modules

There are six modules in the course.

Learning Objectives For The Online Course

By taking this class, you will learn and get grounded in essentials of doing business with the Chinese by:

• Discovering how to build, maintain and repair relationships (guan xi) and is the nature of face (mian zi). This is critical element necessary to getting things down through the use of favors. And of course, favors create obligations,

• Finding out more about the Chinese view on business strategy.

• Knowing your Chinese history and philosophy. Chinese business elite everywhere take pride in their history. the key dynasties and important figures affecting Chinese civilization.

• Understanding that Chinese capitalism comes in many different varieties. This ranges from the more free market areas such as Taiwan and Hong Kong, to more centralized guidance as represented by Singapore and China. To do business with the Chinese, one needs to understand the basis for China's economic growth.

• Uncovering the invisible—the key cultural business values affecting business practices, customs and even the etiquette governing polite conversations.

• Delving into Chinese communication patterns, which are drastically different from those employed in the West. This allows you to enhance your communication skills to reduce the likelihood of misunderstanding, a common problem with cross cultural communication. And you will find out what topics are safe and what is taboo.

• Discovering important elements of Chinese etiquette—in both the social and business context. For many Chinese, paying attention to etiquette is far more important than in the Wes,t so one must pay attention to it.

Online Registration Overview

COACHING OPTIONS

If you want more personalized approach we offer:

Coaching Within or Ouside of the Class. In this case, you would have up to one-hour of time each week to interact with the instructor. Typically, a six or twelve week program depending on client preferences.

• Sample: Developing Your Leadership Philosophy
• Development of Transformational Leadership Skills

Other Course offerings available with optional Coaching include:

• Tough as Nails and
• The Heros Journey

Customized Coaching. In this case, you would have a program designed for your unique situation. Our coaching programs consists of individualized learning targeted to meet personal goals. Price would depend on scope. New expats, for example, prefer this option.

• How the Coaching and Advisory Process Works
• Sample Leadership Coaching Goals and Outcomes

 

LEARNING WITH A DIFFERENCE

We are using a different approach from what you get when taking university classes.

Universities like to measure knowledge—which is fine if you want to pass the written test and you are not going to learn how to drive.

Our approach stresses the application of practical, relevant knowledge into real life situations.