Often, individuals promoted to supervisors have little or no preparation under the all too common philosophy of “sink or swim.” Many companies miss an important part of their competitive advantage by not having a skilled cadre of leaders at all levels of the organization.

For businesses to stay competitive in an increasingly turbulent market place, they must invest in one of the two major factors underlying organizational competitiveness—intellectual capital.These are the core skills that make the difference in getting things done from day-to-day.

Supervisor Training Competencies
	Good Supervisors Save Organizations Money

What skills and abilities make supervisor's more effective? One of the best models was developed by the American Society for Training and Development. It breaks effective supervisor training programs into the thirteen competency blocks:

• Knowing How to Learn
• Reading and Writing
• Oral Communication
• Creative Thinking
• Problem Solving
• Self-Knowledge
• Goal Setting
• Motivation
• Interpersonal Skills
• Negotiation
• Team Building
• Leadership
• Organizational Effectiveness

While the model has been around for a while, there is no reason to believe that much has changed much over the years. Supervisors still get promoted due to their' technical skills, but then.lose that promotion due to their rotten people skills.

Available Content See available supervisor curriculum modules. It breaks learning into three to five hour modules. You have over 30 supervison modules from which to choose Supervisor training materials have been used many times for supervisor training in organizations ranging from small manufacturers to large managed-care organizations. We run these supervisor training in southern California (San Diego, Santa Barbara-Los Angeles) and northern California (San Francisco-San Jose).

Our Supervisor Content:

1. Is customizable to work in concert with an up-front needs analysis

2. Allows clients to choose stand-alone modules ready to deliver,

3. Entertains with quotes and stories to maintain audience interest,

4. Has many exercises that demonstrate how to perform a particular skill,

5. Uses pretests to preview the material and post-tests to assess understanding,

6. Uses color overheads with numerous clip art images to maintain audience attention

7. Cotains application assignments

Supervisor Training in the Los Angeles California area

Feel free to send us an email for more information. We would be happy to talk with you.

Accessing State of California Training Funds

For companies in the Los Angeles and southern California area that qualify, there are supervisor training funds for California companies available to offset the costs of putting on a longer term training program of more than twenty-four hours.

For Southern California and the Los Angeles Area

Since Legacee is located just outside of Los Angeles, California this opens up different types of training options to organizations in the greater Los Angeles region. Our instructors generally deliver the live components of training program in blocks of three or four hours since Los Angeles freeways are generally move very slowly. Since instructors are flying from Los Angeles to San Jose or San Francisco, we recommend training programs of at least one-day sessions to make it more cost effective for our clients.

There are over 30 different modules to choose from. Each module lasts between 3 and 4 hours.

Download a Course List

Why Supervisor Training Matters

Combat Hidden Losses By Reducing Turnover

Truth is, people don’t work for companies as much as they work for individuals. For most of us, the most important individual (next to your spouse) is one’s boss. When that person is bad, employees either physically pack their bags for greener pastures or mentally vacation in better climates rather than focus on the work.

Harness Discretionary Effort

Fred Smith, the CEO of Federal Express once coined remarked that harnessing discretionary effort was the great challenge for all organizations. By that he meant, the there is a floor of performance that is close to the minimum once needs to do to prevent disciplinary actions and potential termination.

On the other hand, there is a ceiling level of performance that one is capable of when an employee is properly motivated. The difference between these two states is the value added provide by good manager and supervisors

Improve Operations

Unskilled supervisors rely too much on their authority and too much on the power of fear to get things done. This is not a problem when people is shoving dirt, but it the kiss of death in modern corporate environments.

Take a moment—send us an email.

Methods For Effective Supervisor Training

We have a number of techniques that we use to give drive toward success. These include:

Experienced, Practical, Knowledgeable Instructors

Our instructors have both depth of expertise combined with real world experience. We do not use PhD's. that cannot put in practice what they say they can do.

Effective Delivery

We also add quotes, stories and humor to add an element of delight to the delivery equation.

Top Drawer Content

The content has been honed and refined through years of experience in delivery in both service and manufacturing companies. Unlike many a curriculum that are jammed packed full of black and white text consisting of cryptic word bullets, our content consists of sound theory wrapped in an envelope of color and pictures to hold the audience’s attention.

Modularized Content

Legacee’s content base consists of over 800 pages of handouts. Each expertise area is modularized to more easily customize delivery. For example, there are eight modules on leadership, three on performance management, and seven on group problem solving, and so on. The organization also maintains a database of high quality articles, and web sites to further increase individual knowledge.

Customization

We have never believed that like training, like shoes, has one size the fits all. All of our programs are customized to make sure the content hits key development areas. We survey and interview the participants to assess their needs and also address their concerns.

Practical Assignments Tested in the Real World

We believe that learning should take place outside of the classroom and have designed numerous assignments to designed to apply content in work situations.