You can act the part and play the role on the stage of business.
This video overviews a short course that presents key communication roles you must play well to get meetings to work better when performing as a leader or facilitator.
Every time someone speaks at a meeting they are playing a role. These communication roles don’t last last long—from a minimum of a couple of seconds to a maximum of a couple of minutes. Yet these communication roles greatly impact meeting effectiveness by determining how well the group handles information. In fact, these verbal patterns determine whether individuals even understand what’s going on.
• Detecting the 9 task roles that insure the job gets done.
• How to play 5 maintenance roles to build bonds between individuals.
• Recognizing and controlling 13 communication roles that disrupt group communication.
King Arthur and the Knights of the Round Table, painting by Michel Gantelet from 1472. Notice that in this case, the King (or the authority figure) has reduced their status to become a member of the group.
“All the world’s a stage, And all the men and women merely players: They have their exits and their entrances; And one man in his time plays many parts” — As You Like It, William Shakespeare
You just cannot afford to have sloppy communication skills if you work in a high performance organization. And this is especially the case when it comes to running effective meetings.
Many organizations hemorrhage away the one resource they cannot get back—time. It’s an invisible loss, one that does not appear on the financials. The absence of effective meetings cause no end of frustration in the ranks. Poor meetings have been endemic in American business for decades—like a genetic defect passed down to each generation.
Fortunately, time lost in meetings could be reduced by simply upgrading facilitation skills—especially meeting communication skills. Great group facilitators have mastered the 26 communication skillsthey must know about to move a group forward.
These communication roles don’t last long—from a couple of seconds to a few minutes. Yet these twenty-six communication skills greatly impact group effectiveness by determining how well group members handle information or even understands what’s going on.
— Facilitative Leadership—Understanding how to play the role
— Playing the 10 task group communication roles that insure the job gets done.
— The 6 relationship communication roles the build bonds between individuals
— Recognizing and controlling the 10 self-oriented roles that disrupt group progress
— Identifying four personality types the produce dysfunctional behavior.
“When managers and other responsible persons in business organizations are asked how much of the work day is spent in communicating, the replies range from 85 to 99 percent.” — Harold Zelko and Frank Dance
|Online Learning Format||Short Course|
|Associated Full Class||Leadership Communication|
|Legacee Academy #|